Memorial Primary Care - West Miramar

Ms. Augustin a month ago

My PA, Valen Davis, is truly one of the nicest and most compassionate people. She is attentive, caring, and always takes the time to make me feel heard and well cared for. Shelia, the Medical Assistant, is absolutely adorable, warm, and welcoming. I genuinely enjoy going to the doctor knowing that I will be in such caring and capable hands with both of them. They make every visit a pleasant and comfortable experience. The office is also always clean, welcoming, and well maintained. I am very grateful for the wonderful care and kindness they provide. They are truly an amazing team!

Juliet Belber 2 months ago

Dr. Riaz and Phil provide truly exceptional care and support. I greatly appreciate how dr. Riaz consistently answer my messages and questions, carefully follow up, and work thoroughly to ensure that everything is completed correctly. Their instructions are always clear. Phil is hilarious and he knows how to light up your day 🙃 They are incredibly friendly, patient, compassionate, and focused on the needs of their patients. My family and I always feel welcomed, respected, and well cared for whenever we visit. Even though the office is now much farther from us, we continue to choose Dr. Riaz because of the trust and confidence we have in him and his team. He remains our family’s doctor by choice, and we are very grateful for the outstanding care they provide.

Faiza Afia 2 months ago

Amazing visit, And special thanks to Phil Who helped my mom during her appointment very much and made sure to give Us amazing care ! Very professional, friendly and warm. We were very happy with the hospitality of our visit because of him ! Dr. Riaz is Also amazing we have followed him here from hallandale and he takes amazing care of my parents and makes sure that everything is in order for them to be healthy, And dedicates Enough time for patients to explain everything Thoroughly and understand. Great office.

Neila Nami 3 months ago

I would like to take a moment to recognize Rodney G for the incredible help he gave me. I had been trying to get seen by a gastroenterologist for six months, and after showing up to three different appointments, I was repeatedly told that my referral was incorrect and that I couldn’t be seen. I was frustrated, exhausted, and honestly starting to lose hope. When I came into the office, Rodney treated me with kindness, patience, and genuine compassion. Instead of simply telling me to call someone else, he took the time to understand what was happening and personally got on the phone with my insurance company to help fix the issue. He stayed with it until the referral was changed to the correct doctor and the problem was finally resolved. What meant the most to me was that Rodney truly cared. He didn’t make me feel like I was just another patient or another problem to solve. He listened, he advocated for me, and he went above and beyond to help when I was having a really difficult time. After months of stress and disappointment, Rodney turned my entire day around. I walked out feeling relieved, grateful, and finally hopeful that I could get the care I need. Employees like Rodney ma

E P 4 months ago

I’ve had a very disappointing experience with practice manager Isaiah Mitchell and the office staff. I arrived for my scheduled Monday 10:00 a.m. appointment only to be told the office did not open until 10:30 a.m. After waiting 30 minutes with my baby daughter, I was then informed by Marcela that my appointment had been canceled because the doctor was no longer with the practice. I was told they had attempted to contact me on Friday afternoon but could not leave a voicemail because my mailbox was full. However, this explanation does not make sense, since I received voicemails over the weekend. Isaiah also stated that a letter had been mailed to me,  which I never received. Had I actually been notified, I obviously would not have rearranged my day and shown up for the appointment. I asked whether there was any way to accommodate me with another provider since I had scheduled the appointment weeks in advance and made arrangements to attend. I was simply told they were too busy and that the office had already done its “due diligence.” The lack of communication, accountability, and willingness to help was extremely frustrating and unprofessional. Patients should not have their time